We want to take the hassle out of your Christmas shopping and give you peace of mind when ordering your camera trap or any other product from us.
Last date to order a NatureSpy, Bushnell, Browning, Reconyx or SpyPoint product for Christmas is Wednesday 21st December, before 2pm.
Last date to order a Ltl Acorn camera trap for Christmas is Friday 16th December, before 2pm.
All camera orders before 2:30pm are dispatched the same day via Royal Mail Tracked 24 or DPD Next Day during the postal strikes. Ltl Acorn orders are dispatched via Royal Mail 24. Usually, this arrives the next working day but please allow 1-3 days.
Smaller orders for items like locks, security boxes etc without cameras are dispatched via Royal Mail 48.
There is no price information on the packing slip inside the box, and there is nothing on the outside of the box which gives the contents away, or that it has come from NatureSpy.
All camera trap orders come with free email/ticket support which can be passed on to the recipient – so if they get stuck, they can just get in touch with us for help.
All they need is the order number and the name it was ordered under so we can confirm the details (this info is on your confirmation email and on the packing slip with the camera).
We also have an extended returns period for the Christmas season.
If you’ve bought an unwanted item for Christmas any time from November 14th 2022, the returns period is extended until 21st January 2023.
Just let us know any time before this if you need a return or exchange. Any returned products must be in the original condition they were received, unused and with their original packaging.
All Bushnell, Browning, Reconyx and SpyPoint camera traps also come with a free SD card – all you’ll need is batteries (we recommend Lithium!)
If you have any questions or queries please get in touch!