The NatureSpy Support Hub

Forget waiting for call backs, emails and long chat queues and find the answers you need quickly.

We offer unmatched support and expertise because our biologists are in the field using this kit for conservation all over the world. Our dedicated support hub is their knowledge compiled so you can get answers, tips and advice from the people that know.

Find quick answers to shop related queries in our FAQs and Delivery Info Page, let us walk you through common technical queries in How-to Videos or get theoretical and practical help condensed in our Help Articles

Spend less time talking and more time doing.


Delivery times, battery queries, something not working as it should? Get answers quickly.

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How To Videos

Watch us guide you through step-by-step instructions on troubleshooting, set-ups and common issues.

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Help Articles

From help choosing a trail cam, to technical info and perfecting placement - created by our own team of biologists.

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Delivery & Returns Info

Everything you need to know about dispatch times, shipping, cancellations and return policies.

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