Ordering for Christmas?

We get it, Christmas is busy. We like to take the worry out by making things as easy as possible when it comes to ordering and delivery.

Delivery speed

All camera orders before 2:00pm are dispatched the same day via Royal Mail Tracked 24 or DPD Next Day (you choose at the checkout).

Ltl Acorn orders are dispatched via Royal Mail 24. Usually, this arrives the next working day but please allow 1-3 days.

Smaller orders for items like locks, security boxes, etc. without cameras are dispatched via Royal Mail 48.

There is no price information on the packing slip inside the box, and there is nothing on the outside of the box which gives the contents away, or that it has come from NatureSpy.

Camera Support

All camera trap orders come with free email/ticket support which can be passed on to the recipient - so if they get stuck, they can just get in touch with us for help.

All they need is the order number and the name it was ordered under so we can confirm the details (this info is on your confirmation email and on the packing slip with the camera).

Extended Returns Period

We also have an extended returns period for the Christmas season.

If you’ve bought an unwanted item for Christmas any time from November 9th 2024, the returns period is extended until 21st January 2025.

Just let us know any time before this if you need a return or exchange. Any returned products must be in the original condition they were received, unused and with their original packaging.

The above does not apply to faulty units, which will come with their original warranty of course.

Ordering a camera trap?

All NatureSpy, Bushnell, Browning, Reconyx, and SpyPoint camera traps also come with a free SD card – all you’ll need is batteries.

If you have any questions or queries please get in touch!